Question 1

What tools do administrative VAs use?

Accepted Answer

Our VAs are proficient in Google Workspace, Microsoft Office, project management tools (Asana, Monday, Trello), CRM systems, and various scheduling tools. If you use specific software, let us know during the discovery call.

Question 2

Can my VA access my email and calendar?

Accepted Answer

Yes, with appropriate permissions. We recommend creating a delegate or staff account. Our VAs are trained on confidentiality and data security best practices.

Question 3

How do administrative VAs differ from specialized eCommerce VAs?

Accepted Answer

Administrative VAs focus on general business support tasks, while eCommerce VAs specialize in platform-specific operations. Many clients hire both for comprehensive coverage.

Question 4

Can my VA handle confidential information?

Accepted Answer

All our VAs sign NDAs and are trained on handling sensitive information professionally. We can also implement additional security measures based on your requirements.

Question 5

What timezone do administrative VAs work?

Accepted Answer

We match VAs to work during your preferred hours, typically overlapping with US business hours for real-time collaboration.

Question 6

What does an administrative VA do for an eCommerce business?

Accepted Answer

An administrative VA handles email management, calendar scheduling, data entry, document preparation, vendor coordination, expense tracking, and operational reporting. For eCommerce businesses specifically, Ecom Hands admin VAs also assist with inventory spreadsheets, supplier communication, and order reconciliation.

Question 7

How much does an administrative virtual assistant cost?

Accepted Answer

Administrative VAs through Ecom Hands cost between $4 and $10 per hour, making them one of the most cost-effective ways to offload back-office work. There are no long-term contracts required, and you can scale hours up or down as needed.

Question 8

Can an admin VA handle bookkeeping?

Accepted Answer

Our admin VAs can handle basic bookkeeping tasks like expense categorization, invoice processing, receipt organization, and bank reconciliation in tools like QuickBooks or Xero. For complex accounting needs, we recommend pairing your VA with a professional bookkeeper or CPA.

Question 9

What is the difference between an admin VA and an executive VA?

Accepted Answer

An admin VA focuses on routine operational tasks like data entry, email management, and scheduling. An executive VA from Ecom Hands provides higher-level strategic support including SOP creation, project management, vendor negotiations, and acting as a direct extension of the business owner.

Question 10

How many hours a week do I need an admin VA?

Accepted Answer

Most eCommerce sellers start with 15-20 hours per week for administrative support and adjust from there. Ecom Hands offers flexible arrangements starting at 10 hours per week, so you can test the fit before scaling up to full-time.

Question 11

Where can I hire an administrative virtual assistant?

Accepted Answer

Ecom Hands provides pre-vetted administrative VAs with experience supporting eCommerce businesses. With over 500 VAs placed, a 98% retention rate, and 48-hour matching, you get reliable admin support backed by a 14-day replacement guarantee.

AdministrativeVAstoHandleEverythingBehindtheScenes

Tasks We Handle

Email Management

Calendar Scheduling

Data Entry

Bookkeeping Prep

Vendor Communication

Report Generation

Travel Booking

Research Tasks

Ideal For

Founders & CEOs

Growing Teams

Remote Businesses

Busy Professionals

Why Hire an Administrative VA?

Reclaim Your Time

Stay Organized

Cost-Effective

Flexible Pricing

Part-Time

Full-Time

What Our Clients Say

14-Day Replacement Guarantee

Frequently Asked Questions

Free Up Your Time

Administrative Virtual Assistants for eCommerce Businesses