Built by eCommerce Operators, for eCommerce Operators
We started Ecom Hands because we lived the struggle. Finding reliable virtual assistants who actually understood eCommerce was nearly impossible. So we built a better way.
Our Story
It started with frustration. As eCommerce sellers ourselves, we spent countless hours trying to find virtual assistants who could actually help us scale. We went through dozens of freelancers, dealt with ghosting, struggled with training, and watched potential growth slip away.
We knew there had to be a better way. So we built one.
Ecom Hands was founded on a simple premise: eCommerce sellers deserve access to pre-trained, thoroughly vetted virtual assistants who can make an impact from day one.
Today, we've helped hundreds of Amazon, Walmart, and Shopify sellers reclaim their time and scale their businesses. Our rigorous screening process ensures only the top 3% of applicants join our team, and our platform-specific training means your VA arrives ready to contribute.
500+
VAs Placed
98%
Client Retention
3%
Acceptance Rate
24/7
Support Available
Our Mission
We believe every eCommerce business deserves access to world-class talent without the hiring headache. Our mission is to connect US sellers with exceptional virtual assistants who become true extensions of their teams.
Why We're Different
| Feature | DIY Hiring | Freelancer Platforms | Ecom Hands |
|---|---|---|---|
| Pre-screened candidates | ✗ | ~ | ✓ |
| Platform-specific training | ✗ | ✗ | ✓ |
| Replacement guarantee | ✗ | ✗ | ✓ |
| Dedicated account manager | ✗ | ✗ | ✓ |
| Fast placement (48 hrs) | ✗ | ~ | ✓ |
The Team Behind Your Success
Every member of our team is dedicated to ensuring you get the best VA experience possible.
Leadership Team
eCommerce & Operations Experts
Former Amazon and Shopify sellers who understand your challenges firsthand.
Recruitment Team
Talent Acquisition Specialists
Experts in identifying and vetting top virtual assistant talent globally.
Training Team
Platform Specialists
Certified experts in Amazon, Walmart, and Shopify who train every VA.
Success Team
Dedicated Account Managers
Your ongoing partners in ensuring VA performance and satisfaction.
Meet Our Virtual Assistants
Our VAs are more than just remote workers—they're skilled professionals who take pride in helping eCommerce businesses succeed. Here's what makes them exceptional:
- 2+ years average eCommerce experience
- Fluent English communication (written and verbal)
- Platform certified in Amazon, Walmart, or Shopify
- Background checked and verified
- US timezone overlap availability
Typical VA Profile
eCommerce Specialist
Our Values
What We Stand For
Reliability
We deliver consistent, dependable support you can count on every single day.
Transparency
Clear communication, honest pricing, and no hidden surprises. Ever.
Partnership
Your success is our success. We're invested in your growth for the long term.
Results-Driven
We measure success by the hours saved and growth achieved for your business.
See What Our VAs Can Do For You
Ready to find your perfect virtual assistant match? Let's talk about your needs.